Customer Care Executive

About Nexgen BPS:

Nexgen BPS is a fast-growing business process sourcing company committed to delivering excellent customer service solutions. We believe in empowering our employees with the right tools, training, and work culture to grow and succeed.

Job Description:

We are looking for enthusiastic and customer-focused Customer Care Executives (CCE) to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction.

Key Responsibilities:

• Handle outbound customer calls and provide accurate information.

• Resolve customer queries and complaints in a timely manner.

• Maintain customer records and update databases with relevant information.

• Escalate unresolved issues to the appropriate department when necessary.

• Ensure customer satisfaction through professional communication and service quality.

• Meet performance targets and adhere to company policies.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Nexgen Bps Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Nexgen Bps Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Flexible Shift.