Customer Care Executive

20,000 - 25,000 /month

Nestaway Technologies Private Limited

HSR Layout, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Real Estate

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Medical Benefits

Job Description

The Customer Care Associate is a full-time, on-site role based in Bengaluru, responsible for delivering responsive and solution-oriented support to homeowners and tenants. Day-to-day activities include handling incoming calls, emails, and chat queries, resolving service requests, and providing clear information on Nestaway’s processes, policies, and property offerings. The role involves tracking and documenting customer interactions in CRM tools, coordinating with internal teams (operations, property management, and technical support) to ensure timely resolution of issues, and following up proactively to close open tickets. The associate will monitor customer feedback, identify recurring concerns, and share insights to improve processes, service quality, and overall customer satisfaction. This position requires adherence to service standards, maintaining professionalism in all interactions, and contributing to a positive, customer-centric culture.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.