Customer Care Executive

18,000 - 22,000 /month

Muscle Pro Nutrition Private Limited

Bandra Kurla Complex, Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

Post Graduate and above

Females Only

5 days working | Flexible Shift

Job Benefits: Meal, Insurance, PF

Job Description

Roles and Responsibilities

Handle customer calls, resolve their queries, and provide excellent customer service.
Manage customer relationships by understanding their needs and concerns.
Maintain accurate records of all interactions with customers using CRM software.
Identify opportunities to upsell/cross-sell relevant products or services based on customer requirements.
Escalate complex issues to senior team members when necessary.

Desired Candidate Profile

1-3 years of experience in BPO/Call Centre environment.
Excellent communication skills with ability to handle multiple conversations simultaneously.
Strong problem-solving skills with attention to detail.
Ability to work in a fast-paced environment with minimal supervision.

Kindly send cv - hr@musclepronutrition.com

Mumbai Kurla location

Walk in Interview Time (Mon to Friday 10.30am to 4.30pm)

MusclePro Nutrition PVT LTD

#339,F-Wing,3rd Floor

Kanakia Zillion

LBS Road, CST Junction

BKC Annexe, Kurla West

Mumbai- 400 070

+91-22-2652 7600

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bandra Kurla Complex, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Post Graduate and above qualification with 1-3 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Bandra Kurla Complex, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.