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Customer Care Executive

salary 15,000 - 18,000 /month
company-logo
job companyJobkarro.com
job location Sector 32 Gurgaon, Gurgaon
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer care executive to join our team. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Tour & Travel .


Key Responsibilities:

- Handle customer queries through calls, chats, and other support channels.

- Assist customers with booking, cancellation, refunds, and travel-related queries.

- Resolve customer complaints professionally and ensure timely resolution.

- Coordinate with internal teams for customer-related issues.

- Maintain proper records of customer interactions.

Requirements:

- Good communication skills in Hindi & English.

- Basic computer knowledge.

- Customer-focused and polite attitude.

- Comfortable working in rotational shifts.

- Freshers are welcome to apply.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 32 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 25 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Sector 32 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Query Resolution, customer support, travel support, travel industry, customer care executive

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 18000

English Proficiency

Yes

Contact Person

T C Rajput

Interview Address

Plot no. 80,, Sector 32, Gurgaon
Posted 9 hours ago
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