We are looking for a Business Manager to join our team at Dzire Edutech And Management Pvt. Ltd.. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15,000 - ₹45,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Customer Support Business Manager job
Can freshers or experienced candidates apply for this Customer Support Business Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Support Business Manager role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Business Manager job ranges between ₹15,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Business Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shivaji Nagar, Gurgaon.
How many vacancies are there for this Customer Support Business Manager job?
Ans : There is 1 vacancy for this Customer Support Business Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Support Business Manager job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Business Manager job?
Ans : As a Customer Support Business Manager, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Business Manager position is Shivaji Nagar, Gurgaon.
Who is the right fit for this Customer Support Business Manager job?
Ans : A candidate having skills like Computer Knowledge with 0-7 years of experience is the right fit for this Customer Support Business Manager job.
What makes this Customer Support Business Manager job a good opportunity?
Ans : This Customer Support Business Manager job is a good opportunity as it offers a salary between ₹15,000-₹45,000 per month. This is a Full Time job and has 1 openings.