Customer Care Executive

10,000 - 10,500 /month

Jaunty Overseas Private Limited

Shastripuram, Agra

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team . The role offers ₹10,000 - ₹10,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹10,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shastripuram, Agra.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Shastripuram, Agra.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹10,500 per month. This is a Full Time opportunity and has 2 openings available.