Customer Support Executive

15,000 - 20,000 /month

Mk Enterprise

Work from home

Freshers in Customer Support / TeleCaller

99 Openings

Work From Home

Full Time

Skills Required

Non-voice/Chat Process

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card

Job Description

We are looking for a Customer Support Executive to join our team at Mk Enterprise. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Non-voice/Chat Process, Domestic Calling, Query Resolution along.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Non-voice/Chat Process, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in New Agra Colony, Agra.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process, Domestic Calling, Query Resolution along is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.