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Customer Care Executive

salary 20,000 - 22,000 /month
company-logo
job companyIson Xperiences
job location Bommanahalli, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Roles & Responsibilities

  • Handle customer queries and provide accurate and timely resolutions.

  • Assist customers with troubleshooting and service-related issues.

  • Handle queries related to prepaid and postpaid services.

  • Understand customer concerns and provide appropriate information and guidance.

  • Maintain professional, polite, and customer-focused communication.

  • Communicate effectively in English while handling customer interactions.

  • Follow process guidelines, company policies, and customer service quality standards.

  • Maintain a high level of customer satisfaction during every interaction.

Candidate Requirements

  • Good proficiency in English is mandatory.

  • Minimum qualification: 12th Pass or Any Degree.

  • Freshers and experienced candidates are eligible.

  • Strong communication and customer-handling skills.

  • Good problem-solving and troubleshooting abilities.

  • Customer-focused and professional approach.

  • Comfortable working in 24/7 rotational shifts.

  • Willingness to work as per business and process requirements.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹22,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Bommanahalli, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹22,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 22000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

kundan

Interview Address

No. 31/9, Krimson square, Near Central Silk Board, Junction, Hosur Rd, Bommanahalli, Bengaluru, Karnataka PIN: 560068, Bommanahalli, Bangalore
Posted 10 hours ago
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