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Customer Support Executive

salary 25,000 - 28,000 /month
company-logo
job companyIson Xperiences
job location Silk Board, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
7 days working | Rotational Shift
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Job Description

Customer Support Executive

Ison Xperiences India Private Limited

📍 Location: Silk Board, Bangalore
💼 Experience: 0–5 Years
🎓 Education: 12th Pass & Above
👥 Age: 18–30 Years
🕐 Shift: 24/7 Rotational Shifts
🗣️ Languages: English & Hindi
💰 CTC Salary: ₹25,000 – ₹28,000 per month
💵 In-Hand Salary: Approximately ₹20,000 – ₹23,000 per month•
👤 Freshers & Experienced Candidates Can Apply

Job Description

We are hiring Customer Support Executives to handle customer queries, provide accurate resolutions, and deliver a high-quality customer experience for prepaid and postpaid services.

Roles & Responsibilities

  • Handle customer queries and provide appropriate resolutions.

  • Assist customers with troubleshooting-related issues.

  • Resolve queries related to prepaid and postpaid services.

  • Understand customer concerns and provide accurate information.

  • Ensure timely and effective resolution of customer issues.

  • Maintain professional and courteous communication with customers.

  • Follow company processes and quality standards.

  • Handle customer interactions efficiently in a fast-paced BPO environment.

  • Communicate effectively with customers in English and Hindi.

Skills & Requirements

  • Minimum qualification: 12th Pass

  • Freshers and candidates with up to 5 years of experience can apply.

  • Good communication skills in English and Hindi.

  • Strong customer-handling and problem-solving skills.

  • Customer-focused approach with professional communication.

  • Basic BPO/Customer Support knowledge is preferred.

  • Comfortable working in 24/7 rotational shifts.

  • Ability to work effectively in a team environment.

Salary & Benefits

💰 CTC: ₹25,000 – ₹28,000 per month
💵 Approx. In-Hand: ₹20,000 – ₹23,000 per month•
📈 Salary may vary based on experience, interview performance and company salary structure.

•Actual in-hand salary will depend on applicable PF, ESI, tax and other statutory deductions.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹28,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Silk Board, Bangalore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-5 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹28,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

7

Skills Required

Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 28000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Priyanka Singh

Interview Address

No. 31/9, Krimson square, Near Central Silk Board Junction, Hosur Rd, Bommanahalli, Bengaluru, Karnataka PIN: 560068, Silk Board, Bangalore
Posted 11 hours ago

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