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Customer Care Executive

salary 12,000 - 14,000 /month
company-logo
job companyImpact Infotech Private Limited
job location Belapur, Navi Mumbai
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Rotational Shift

Job Description

Job Description

Company: IDBI Bank
Role: Customer Support Executive
Location: Belapur, Navi Mumbai
Shift: Rotational Shifts (8 hours)

Eligibility Criteria

  • Qualification: Graduate (mandatory)

  • Experience: Freshers can apply

  • Preferred Location of Candidates:

    • From Vadala to Panvel

    • From Thane to Belapur

Key Responsibilities

  • Handle inbound customer calls related to banking services

  • Manage collection process as per company guidelines

  • Provide accurate information and resolve customer queries efficiently

  • Maintain proper documentation and follow compliance norms

  • Ensure high levels of customer satisfaction

Skill Requirements

  • Good communication skills in English and Hindi (mandatory)

  • Basic computer knowledge

  • Customer-oriented approach

  • Ability to work in rotational shifts

Shift Details

  • Female Candidates:

    • Day shift between 7:00 AM to 7:00 PM

  • Male Candidates:

    • Morning Shift: 7:00 AM – 3:00 PM

    • Afternoon Shift: 3:00 PM – 11:00 PM

    • Night Shift: 11:00 PM – 7:00 AM

Salary & Benefits

  • Net Salary (Freshers):

    • ₹13,200/- with lunch facility

    • ₹14,400/- without lunch facility

  • Employee Benefits:

    • PF and Gratuity deductions

    • Life Insurance coverage

    • Lunch facility (optional)

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Impact Infotech Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 10 Customer Care Executive at Impact Infotech Private Limited
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 14000

English Proficiency

Yes

Contact Person

Roshni Maurya

Interview Address

Belapur, Sector 11 Belapur, Mumbai
Posted 2 days ago
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