Customer Care Executive

16,000 - 30,000 /month

Icici Lombard General Insurance Co Limited

Vashi, Navi Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Motor Insurance

Languages: Hindi

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Care Executive to join our team at ICICI Lombard General Insurance Co Limited.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
You will be responsible for resolving customer complaints, offering relevant information

Job Requirements:

Qualification: Graduation Mandatory
Experience: 0 to 3 years of experience.
Shift: 5 days working ,2 rotational week off
Rotational Day shift.
Salary: Fresher 16,000 in-hand and Experience upto 30,000 in-hand.
If interested call or message
Reference- HR Nikhat (8692078872)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹30,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vashi, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-3 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹30,000 per month. This is a Full Time job and has 10 openings.