Customer Care Executive

📌 Job Title: Customer Support Executive
🏢 Company: Gubbacci Apparel Pvt. Ltd.
📍 Location: Bangalore, JP nagar 7th phase
🕐 Experience: 6 months to 2 years in Customer Support
💰 Salary: ₹18,000 – ₹22,000 per month
🗓️ Employment Type: Full-Time

About Gubbacci Apparel Pvt. Ltd.

Gubbacci is a leading customized apparel brand known for its quality products and customer-first approach. We specialize in creating personalized uniforms, corporate wear, and event-based apparel for schools, colleges, and businesses.

Role Overview:

We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will have 6 months to 2 years of experience in customer service, strong communication skills in both Kannada and English, and a natural ability to solve problems efficiently.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chat inquiries from customers.

• Address customer queries related to orders, delivery, product customization, etc.

• Provide accurate information and resolve issues promptly.

• Follow up with customers to ensure satisfaction and issue resolution.

• Maintain detailed records of customer interactions using CRM tools.

• Coordinate with internal teams (production, logistics) to ensure timely updates to customers.

• Escalate unresolved issues to higher-level support or management when needed.

Key Requirements:

• Experience: 6 months to 2 years in customer support or a similar role.

• Language Skills: Proficient in both Kannada and English (spoken & written).

• Communication: Excellent verbal and written communication skills.

• Problem-Solving: Strong analytical and resolution capabilities.

• Ability to multitask and stay organized under pressure.

• Familiarity with customer support tools (CRM, email, phone systems) is a plus.

• Positive attitude and a customer-first mindset.

What We Offer:

• Competitive salary between ₹18,000 – ₹22,000/month based on experience and skills.

• Supportive and collaborative work environment.

• Opportunities to grow within the company.

• Employee discounts on Gubbacci products.

📩 How to Apply:
Send your updated resume to pragati@gubbacci.com with the subject line: “Application for Customer Support Executive Or else contact me on 9606010019

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.