Customer Support Executive

25,000 - 25,000 /month

Hello Mentor Private Limited

1st Phase JP Nagar, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Languages: Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Role Description:

Responsibilities:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Qualification:

Any Graduate degree.
Regional Languages (Kannada, Tamil, Telugu, Hindi) mandatory.
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Perks and Benefits:

Additional Details:

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Customer Support Executive job offered by Hello Mentor Private Limited in 1st Phase JP Nagar, Bangalore.
What salary is offered for this Customer Support Executive job?
Ans : The salary is ₹25,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 1st Phase JP Nagar, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is 1st Phase JP Nagar, Bangalore.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary of ₹25,000 per month. This is a Full Time job and has 5 opening.