Customer Care Executive

15,000 - 30,000 /month

Global Advantedge

Sansarpur, Jalandhar

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Night Shift

Job Description

Job description:Job briefWe are looking for a reliable English Speaking Telecaller to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles, Pick Loads from Brokers, Communicate with drivers.The ideal candidate must be primarily an excellent communicator in English and Punjabi and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.ResponsibilitiesReceive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information or providing solutionsReceive and dispatch Information of Load Pickup or deliveriesPrioritize calls according to urgency and importanceUse phone or computer to send crews, vehicles or other field units to appropriate locationsMonitor the route and status of field units to coordinate and prioritize their scheduleProvide field units with information about orders, traffic, obstacles and requirementsEnter data in computer system and maintain logs and records of calls, activities and other informationRequirements and skillsProven experience as dispatcher or relevant positionTech-savvy with knowledge of relevant methods (MS OFFICE)Fast typing with experience in data entryKnowledge of procedures and guideline for emergency situationsProficient in English (oral and written)Outstanding organizational and multitasking abilitiesActive listener with excellent communication skillsHigh school diploma*Accommodation provided*vehicle fuel allowance extraAddress: Onbiz Solutions 19 VPO Sansarpur Jalandhar Cantt Punjab. 144024*Condition Apply on mutual understanding.Job Types: Full-time, Permanent, FresherBenefits:Leave encashmentPaid time offLanguage:English (Required)Shift availability:Night Shift (Required)Overnight Shift (Required)Work Location: In person

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Jalandhar.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Global Advantedge.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 10 Customer Care Executive at Global Advantedge
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Night Shift.