Customer Care Executive

25,000 - 45,000 /month

Forehotels

Vikhroli (West), Mumbai

1 - 6+ years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Description

Customer Service Executive

We are looking for a friendly and proactive Customer Support Executive to support members enrolled in our fashion business programs. The role involves assisting during live Zoom sessions, on-boarding new members, handling customer queries, and ensuring a smooth and positive learning experience.

Key Responsibilities

Manage session reminders, Zoom links, and pre-session communication

Assist with access, payment, and basic technical queries

Handle Whats-app, email, and Instagram inquiries

Conduct on-boarding calls and explain program access & benefits

Follow up with interested leads and enrolled members

Maintain records, follow-ups, and basic reports

Requirements

Graduate in any stream

1–3 years of customer support / counselling experience

Good communication skills and confidence on calls

Organized, empathetic, and customer-focused

Basic knowledge of MS Office & CRM tools

Job timing :- 9am to 6pm all 6 days working
Location :- Vikhroli
Salary :- 25,000/- to 45,000/-

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like International Calling, Non-voice/Chat Process for this Customer Care Executive job offered by Forehotels in Vikhroli (West), Mumbai.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Vikhroli (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹25,000-₹45,000 per month. This is a Full Time opportunity and has 4 openings available.