What qualifications and experience are required for this Customer Care Executive position?

Candidates should have a Graduate and above qualification with 1-2 years of experience.

What is the salary and job type for this role?

The salary for this Customer Care Executive job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.

This Customer Care Executive job follows a Rotational shift.

Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.

There are 50 openings available for this position.

Yes, this Customer Care Executive job is open for both male and female candidates.

This Customer Care Executive job is located in Juinagar West, Mumbai.

This Customer Care Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.

18,000 - 22,000 /month

Cogent Hr

Juinagar West, Navi Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Industry Type: Banking

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Medical Benefits

Customer Service Executive – Banking

Handled customer inquiries related to bank accounts, transactions, cards, deposits, loans, and other banking services.
Assisted customers with account-related requests while following banking policies, procedures, and service standards.
Resolved customer complaints and transaction-related issues through timely and effective communication.
Verified customer information and maintained accurate records in banking systems and CRM platforms.
Assisted customers with digital banking services, including mobile banking, internet banking, and online transactions.
Supported customers with debit/credit card queries, payment issues, PIN requests, and card-related services.
Coordinated with internal banking teams to resolve complex customer issues and ensure timely resolution.
Maintained confidentiality of customer information and followed data protection and security procedures.
Identified customer needs and explained suitable banking products and services in a clear and professional manner.
Conducted follow-ups with customers to ensure satisfactory resolution of complaints and service requests.
Maintained service quality and contributed to positive customer experiences and customer retention.
Achieved service and productivity targets while maintaining accuracy and compliance with banking procedures.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Juinagar West, Mumbai.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.