Customer Care Executive

5,000 - 55,000 /month*

Cogent E Services Limited

Bhiwandi, Mumbai

₹50,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Part Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

5 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Bhiwandi to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 2,000 - ₹ 55,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹5,000-₹55,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhiwandi, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 2 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Bhiwandi, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹5,000-₹55,000 per month. This is a Part Time job and has 2 openings.