Customer Care Executive

17,000 - 23,000 /month

Cogent E Services

Brookefield, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Job Role: Customer Support Executive – Voice/Chat (Insurance Process)

Responsibilities:

Handle inbound or outbound customer calls/chats related to insurance.
Explain insurance policies, renewals, claims, and benefits.
Resolve customer queries professionally.
Update customer details in the system.
Meet quality and productivity targets. AApna+1

Eligibility:

12th pass or graduate (depends on the process).
Freshers and experienced candidates can apply.
Good English communication skills; some processes may also require Hindi. AApna

Shift:

Day shift is available for some domestic processes, while other processes may have rotational shifts depending on the client. Shift timings vary by project. AApna

Benefits:

Provident Fund (PF)
ESIC/Health insurance (for eligible roles)
Performance incentives
Paid leave
Training and career growth opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Domestic Calling for this Customer Care Executive job offered by Cogent E Services in Brookefield, Bangalore.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Brookefield, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹17,000-₹23,000 per month. This is a Full Time job and has 25 openings.