Customer Care Executive

Customer Care Associate (Face-to-Face Interaction) – Job Description

Job Summary:
The Customer Care Associate is responsible for delivering excellent service through direct, face-to-face interactions with customers. This includes welcoming visitors, addressing inquiries, resolving issues, and ensuring a positive customer experience at all times.

Key Responsibilities:

• Greet customers and visitors professionally and warmly.

• Understand customer needs and provide accurate product/service information.

• Assist customers with queries, complaints, or service requests in person.

• Handle billing, orders, service registrations, or returns at the counter (if applicable).

• Escalate unresolved issues to appropriate departments when necessary.

• Maintain clean and organized front-desk or customer service area.

• Promote company offerings or promotions where appropriate.

• Collect customer feedback to improve service quality.

Skills & Competencies:

• Strong verbal communication and interpersonal skills.

• Presentable appearance and polite demeanor.

• Patience, empathy, and problem-solving ability.

• Ability to handle high footfall and multitask effectively.

• Basic system or POS (Point of Sale) operation knowledge.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BOYEN HADDIN CONSULTING AND TECHNOLOGY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 3 Customer Care Executive at BOYEN HADDIN CONSULTING AND TECHNOLOGY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.