What qualifications and experience are required for this Customer Care Executive position?

Candidates should have a Graduate and above qualification with 1-7 years of experience.

What is the salary and job type for this role?

The salary for this Customer Care Executive job ranges between ₹10,000-₹13,000 per month. This is a Full Time job.

This Customer Care Executive job follows a Day shift.

Yes, candidates need to visit the office and work from the location in Barasat, Kolkata.

There are 2 openings available for this position.

Yes, this Customer Care Executive job is open for both male and female candidates.

This Customer Care Executive job is located in Barasat, Kolkata.

This Customer Care Executive job offers a salary between ₹10,000-₹13,000 per month. This is a Full Time opportunity and has 2 openings available.

10,000 - 13,000 /month

Bgs Pharma Private Limited

Barasat, Kolkata

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Industry Type: Healthcare

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Customer Care & Relation Executive

Company: BGS Pharma Pvt. Ltd.

Department: Customer Care / Sales Support

Industry: Pharmaceuticals / Medicine Distribution

Employment Type: Full-time

Location: Barasat

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Communicate with existing customers and maintain strong relationships.
Follow up with customers for repeat orders and pending requirements.
Handle customer queries, complaints, and service-related issues.
Take and coordinate medicine orders with the sales/operations team.
Maintain customer records, call reports, and follow-up data.
Identify customer requirements and coordinate with relevant departments.
Ensure timely follow-up and customer satisfaction.
Prepare daily/weekly customer call and retention reports.
RequirementsGood communication and customer-handling skills.
Comfortable speaking with customers over phone.
Basic MS Excel and computer knowledge.
Experience in customer care, telesales, retention, or pharmaceutical sales preferred.
Positive attitude, patience, and strong follow-up skills.
Freshers with good communication skills may also apply..

Salary: ₹10,000–₹13,000 per month, depending on experience.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹13,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Barasat, Kolkata.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Barasat, Kolkata.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹13,000 per month. This is a Full Time opportunity and has 2 openings available.