Customer Care Executive

Job Summary:

We are looking for a dedicated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for taking follow-ups from clients, handling inbound and outbound calls, and processing customer orders efficiently.

Key Responsibilities:

• Follow up with clients regarding ongoing and pending requirements.

• Make outbound calls to take customer orders and confirm details.

• Handle inbound customer queries and provide accurate information.

• Maintain accurate records of calls, orders, and client communications.

• Coordinate with internal departments to ensure smooth order processing.

• Provide excellent customer service to ensure client satisfaction.

• Resolve issues or escalate them to the appropriate department when needed.

Requirements:

• Good communication skills in [English/Hindi/Other local languages].

• Basic computer knowledge and data entry skills.

• Ability to multitask and handle calls professionally.

• Prior experience in a similar role is a plus.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BALAJI GOLD.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at BALAJI GOLD
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.