Customer Care Executive

Role & responsibilities

• Respond promptly to customer inquiries via phone, email, chat, or social media platforms.

• Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.

• Manage customer complaints professionally, aiming for first-contact resolution and ensuring positive experiences across all customer touchpoints.

• Be adaptable and ready to switch between Voice and Chat processes based on workload and company needs.

• Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible.

• Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BAD BRAINS STREETSTYLE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at BAD BRAINS STREETSTYLE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.