Bpo Team Leader

17,500 - 40,000 /month*

Sirsa Enterprises

Dombivli (East), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

New

2 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi, Marathi

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Aadhar Card

Job Description

With a requirement for 2 for the Bpo Team Leader position, this exciting opportunity is for Sirsa Enterprises based in Mumbai and located in Dombivli (East). We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹17500 - ₹47000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi, Marathi. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th Pass and the candidate should be comfortable working 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17500 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 5 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., SIRSA ENTERPRISES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 2 Bpo Team Leader at SIRSA ENTERPRISES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.