jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Executive

salary 10,000 - 15,000 /month
company-logo
job companyBaba Computers
job location Doranda, Ranchi
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

Customer Care Executive

Key Responsibilities

  • Handle incoming and outgoing calls professionally.

  • Provide accurate information related to health, nutrition, and general medical queries.

  • Understand and respond appropriately to callers' health-related concerns.

  • Record and update call details in the system.

  • Coordinate with internal teams for query resolution.

  • Conduct timely follow-ups with callers.

  • Maintain empathy, patience, confidentiality, and professionalism.

  • Follow all project guidelines and processes.

Required Skills

  • Excellent verbal and written communication.

  • Good customer-handling and interpersonal skills.

  • Empathy and patience while handling health-related queries.

  • Basic computer and data-entry skills.

  • Knowledge of basic medical terminology.

  • Good listening and problem-solving abilities.

  • Ability to work effectively in a team.

Educational Qualification

Graduate degree in Healthcare / Life Sciences / Paramedical fields, such as:

  • B.Sc. Nursing

  • B.Sc. Biology / Zoology / Microbiology / Biotechnology

  • B.Sc. Dietetics / Nutrition

  • B.Pharm

  • BPT (Physiotherapy)

  • BHMS

  • BAMS

  • Other relevant healthcare or paramedical qualifications

Experience

  • Experience in hospitals, clinics, healthcare BPOs, or call centers preferred.

  • Freshers with relevant qualifications and good communication skills can also apply.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Doranda, Ranchi.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Doranda, Ranchi.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge with 0-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 10 openings.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Nitika Gupta

Interview Address

104, Medical Helpline, near St. Xavier's School, Doranda , Ranchi, Doranda, Ranchi
Posted 17 hours ago
similar jobs

Apply to similar jobs

₹ 14,000 - 20,000 per month
Upskill Academy
Kanka, Ranchi
SkillsDomestic Calling
New
50 Openings
₹ 14,000 - 20,000 per month
Upskill Academy
Doranda, Ranchi
SkillsDomestic Calling
New
50 Openings
₹ 14,000 - 20,000 per month
Upskill Academy
Doranda, Ranchi
SkillsDomestic Calling
New
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates