Customer Care Executive

About the Company

Eion Travelcare Pvt. Ltd. is a leading provider of professional car and driver services through our dedicated mobile apps and customer support team. We manage most bookings digitally via our customer & driver applications, ensuring a seamless travel experience.

Job Responsibilities

Handle customer bookings via calls, WhatsApp, and app.

Assign cars and drivers using the CRM system.

Monitor ongoing trips and gather customer feedback.

Provide prompt and polite assistance to customers.

Support daily operations to ensure smooth ride experiences.

Requirements

Basic knowledge of computers and mobile apps.

Good communication skills in Hindi & English.

Freshers are welcome – complete training will be provided.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Ashkom Media India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 4 Customer Care Executive at Ashkom Media India Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.