Concentrix Hiring | Customer Support Executive (International Voice Process)
Location: Bhubaneswar/ranchi
CTC: ₹19,500
In-hand Salary: ₹14,500
Job Description (JD)
Concentrix is hiring Customer Support Executives for its International Voice Process in Bhubaneswar. The role involves handling customer queries through voice calls, providing accurate information, resolving customer concerns, and ensuring a high level of customer satisfaction while following company processes and quality standards.
Key Responsibilities
- Handle inbound/outbound customer calls
- Resolve customer queries and complaints efficiently
- Provide accurate information and support
- Maintain professional communication with international customers
- Follow company guidelines and quality standards
- Work in rotational shifts as required
Requirements
- Medium to fluent English communication skills
- Freshers can apply
- International BPO/Voice experience is preferred but not mandatory
- Comfortable working in rotational shifts
Interested candidates can share their updated resume for interview scheduling