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Customer Care Executive

salary 17,000 - 20,000 /month
company-logo
job companyAltruist
job location Bommanahalli, Bangalore
job experience0 - 4 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Tamil
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Role Overview:

The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.

Key Responsibilities:

  • Handle inbound calls and provide professional customer support.

  • Identify, analyze, and resolve customer issues effectively.

  • Maintain accurate records of customer interactions and resolutions.

  • Ensure adherence to quality and process standards.

  • Collaborate with internal teams to facilitate seamless issue resolution.

    Required Skills and Attributes:

    • Excellent communication skills in English, Tamil, & Hindi

    • Strong problem-solving and interpersonal abilities.

    • Customer-focused attitude with a commitment to service excellence.

    • Ability to work in rotational shifts.

      Eligibility Criteria:

      • Graduation is mandatory

      Languages Required: English, Tamil, Hindi,

      Work Schedule:

      • 5 working days per week

      • 2 rotational weekly offs

      Compensation Details:

      • Take-home salary: ₹17,000 – ₹20,000 per month

      • Night Shift Allowance

      • Split Shift Allowance

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Bommanahalli, Bangalore.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹17,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 20000

Regional Languages

Tamil, Hindi

English Proficiency

Yes

Contact Person

Sushma N

Interview Address

No 23 &24, Hosur Rd Bommanahalli Bengaluru, Karnataka PIN: 560068, Bommanahalli, Bangalore
Posted 11 hours ago
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