Customer Care Executive

18,660 - 38,000 /month

Alaxma Technologies (opc) Private Limited

Work from home

0 - 5 years Experience in Customer Support / TeleCaller

12 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Customer Care Executive to join our team at Alaxma Technologies (opc) Private Limited. The role offers ₹18660 - ₹38000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be All Education levels and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18500 - ₹38000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Alaxma Technologies (opc) Private Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 12 Customer Care Executive at Alaxma Technologies (opc) Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Flexible Shift.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, International Calling, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Flexible

Contract Job

Salary

₹ 18660 - ₹ 38000

English Proficiency

Contact Person

atul bhardwaj

Interview Address

Madhapur Hyderabad

Posted 2 days ago

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