Customer Care Executive

10,000 - 30,000 /month

Acute Vision Consultants

Kalyan (West), Mumbai

6 - 72 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

TITLE: HIRING (6days) | Customer Service Executive | D2C Furniture – Mumbai

HIRING (WFO) || Customer Service Executive for a Luxury Retail based out of Mumbai. Interested applicants ready to appear for F2F Interview DM your resume along with your portfolio to acutevision9@gmail.com

WORK FROM OFFICE

Opening - 1

Position: Customer Service Executive

Job Location: Mumbai

Working days - 6 days

Salary (in CTC) - Up to 3.60 LPA

Responsibilities:

Handle customer queries and concerns across multiple channels including calls, emails, messaging platforms, and marketplace portals.

Take end-to-end ownership of customer issues from initiation to closure, ensuring timely and satisfactory resolution.

Build rapport with customers through clear, professional, and empathetic communication.

Proactively request and encourage customer reviews and feedback post successful resolution.

Coordinate with internal teams such as operations, logistics, sales, and accounts to resolve customer issues effectively.

Maintain accurate records of customer interactions, issues, and resolutions in CRM or ticketing systems.

Qualifications

Proven experience as a Customer Service / Customer Support Executive.

Prior experience working with a D2C brand or e-commerce environment is a strong advantage.

Excellent verbal and written communication skills

Strong problem-solving and customer-handling abilities.

Working knowledge of CRM tools, ticketing systems, and MS Excel / Google Sheets.

Regards,

Sohini Rajpoot

acutevision9@gmail.com

7827329071

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Acute Vision Consultants?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Care Executive job offered by Acute Vision Consultants.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹30,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyan (West), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-6 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Executive job is located in Kalyan (West), Mumbai.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.