CRM Technical Consultant (Junior)

25,000 - 35,000 /month

Pacific Resorts Farm Land Llp

Sector 49 Gurgaon, Gurgaon

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Post Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a CRM Technical Consultant to join our team at Pacific Resorts Farm Land Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹25,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this CRM Technical Consultant (Junior) job

Who is eligible to apply for this CRM Technical Consultant (Junior) job at Pacific Resorts Farm Land Llp?
Ans : Candidates should have a Post Graduate and above qualification for this CRM Technical Consultant (Junior) job offered by Pacific Resorts Farm Land Llp.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹35,000 per month in this CRM Technical Consultant (Junior) position.
What shift and timings does this job follow?
Ans : This CRM Technical Consultant (Junior) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 49 Gurgaon, Gurgaon.
How many vacancies are there for this CRM Technical Consultant (Junior) job?
Ans : There are 2 vacancies for this CRM Technical Consultant (Junior) role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 1-3 years of experience are eligible to apply for this CRM Technical Consultant (Junior) role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this CRM Technical Consultant (Junior) position is Sector 49 Gurgaon, Gurgaon.
What makes this CRM Technical Consultant (Junior) job a good opportunity?
Ans : This CRM Technical Consultant (Junior) job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 2 openings.