Customer Relationship Associate

25,000 - 32,000 /month

Bsln Consultancy Llp

Sector 49 Gurgaon, Gurgaon

0 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Description

Job Overview

We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. As a Customer Support Associate, you will be responsible for assisting customers, resolving queries, and delivering an excellent customer experience through voice support.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and service requests.
Provide accurate information regarding products, services, and processes.
Maintain high levels of customer satisfaction and service quality.
Document customer interactions and update records accurately.
Follow company policies, processes, and quality standards.
Meet productivity and performance targets.

Eligibility Criteria

Graduate in any discipline (Non-Technical Background Preferred).
Freshers are welcome to apply.
Candidates with prior Customer Service, BPO, Call Center, or Voice Process experience are encouraged to apply.
Excellent verbal communication skills in English.
Strong customer handling and problem-solving abilities.
Basic computer knowledge and typing skills.
Comfortable working in rotational shifts.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Relationship Associate role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹32,000 per month in this Customer Relationship Associate position.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 49 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Associate, you will work on skills like International Calling.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Sector 49 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-4 years of experience is ideal for this Customer Relationship Associate job.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹25,000-₹32,000 per month. This is a Full Time opportunity and has 5 openings available.