Internal Voice Process

29,000 - 40,000 /month*

Book My Job

Sector 48 Gurgaon, Gurgaon

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a internal voice process to join our team at BOOK MY JOB. The role offers ₹29,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Internal Voice Process job

Can freshers or experienced candidates apply for this Internal Voice Process role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Internal Voice Process role.
How much can you earn in this position?
Ans : You can earn between ₹29,000-₹40,000 per month in this Internal Voice Process position.
What shift and timings does this job follow?
Ans : This Internal Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 48 Gurgaon, Gurgaon.
How many vacancies are there for this Internal Voice Process job?
Ans : There are 10 vacancies for this Internal Voice Process role.
Is this job open for all genders?
Ans : Yes, this Internal Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Internal Voice Process, you will work on skills like Computer Knowledge, International Calling.
What is the job location for this position?
Ans : The job location for this Internal Voice Process position is Sector 48 Gurgaon, Gurgaon.
Who is the right fit for this Internal Voice Process job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 0-2 years of experience is the right fit for this Internal Voice Process job.
What makes this Internal Voice Process job a good opportunity?
Ans : This Internal Voice Process job is a good opportunity as it offers a salary between ₹29,000-₹40,000 per month. This is a Full Time job and has 10 openings.