Counsellor

25,000 - 35,000 /month

Winners Zone Private Limited

Sion (East), Mumbai

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Lead Generation

MS Excel

Outbound/Cold Calling

Query Resolution

Convincing Skills

Communication Skill

Non-voice/Chat Process

Job Highlights

Industry Type: Education

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Counsellor to join our team at Winners Zone Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹25000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., Winners Zone Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 2 Counsellor at Winners Zone Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has Day Shift.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Lead Generation, MS Excel, Outbound/Cold Calling, Convincing Skills, Communication Skill, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 25000 - ₹ 35000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Anurag Gupta

Interview Address

Telephonic Interview

Posted a day ago

Apply to similar jobs

Counsellor

₹ 25,000 - 40,000 per month

Winners Zone Private Limited

Sion (East), Mumbai

2 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Credit Analyst

₹ 25,000 - 50,000 per month *

Credent Financial Advisors

Vile Parle (East), Mumbai

Skills: ,, Computer Knowledge, Query Resolution, Other INDUSTRY

Incentives included

3 Openings

Telecaller

₹ 35,000 - 40,000 per month

Marketingad.in

Work from home

Freshers in Customer Support / TeleCaller

25 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Counsellor