Customer Support Counsellor

15,000 - 25,000 /month

Parul University

Thane West, Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Industry Type: Education

Graduate and above

Females Only

6 days working | Day Shift

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

Who is eligible to apply for this Customer Support Counsellor job at Parul University?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Counsellor job offered by Parul University.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Counsellor position.
What shift and timings does this job follow?
Ans : This Customer Support Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Counsellor job?
Ans : There are 2 vacancies for this Customer Support Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Counsellor position is Thane West, Mumbai.
What makes this Customer Support Counsellor job a good opportunity?
Ans : This Customer Support Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.