Collection Telecaller

Key Responsibilities :

• Lead and manage a team of collection executives.

• Assign daily targets and monitor team performance.

• Make and supervise recovery calls for overdue accounts.

• Negotiate repayments and handle escalated cases.

• Ensure daily updates in CRM or loan management systems.

• Generate reports and track collection performance.

• Train and guide team members on recovery process.

• Maintain compliance with RBI and company policies.

• Coordinate with legal/risk teams for escalations.

Required Qualifications & Skills:

• 6 months–1years of experience in loan collections.

• Strong knowledge of debt collection laws and ethical practices.

• Excellent communication, negotiation, and leadership skills.

• Proficiency in collection software and CRM tools.

• Ability to analyze data and derive actionable insights.

• Strong problem-solving skills and resilience.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Telecaller job

1. What is the eligibility criteria to apply for this Collection Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Collection Telecaller job?
   Ans: This Collection Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Telecaller job?
   Ans: No, there is no fee applicable for applying this Collection Telecaller job and during the employment with the company, i.e., Bharat Fincare Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Telecaller role?
   Ans: There is an immediate opening of 12 Collection Telecaller at Bharat Fincare Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Telecaller job?
   Ans: This Collection Telecaller job has Day Shift.