Collection Team Leader

22,000 - 35,000 /month*

Katia International

Tilak Nagar, Delhi

₹5,000 incentives included

2 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a collection team leader to join our team at Katia International. The role offers ₹22,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Collection. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Collection Team Leader job

Who is eligible to apply for this Collection Team Leader job at Katia International?
Ans : Candidates should have All Education levels and skills like Domestic Calling for this Collection Team Leader job offered by Katia International.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹35,000 per month in this Collection Team Leader position.
What shift and timings does this job follow?
Ans : This Collection Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tilak Nagar, Delhi.
How many vacancies are there for this Collection Team Leader job?
Ans : There are 10 vacancies for this Collection Team Leader role.
Is this job open for all genders?
Ans : Yes, this Collection Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Team Leader, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Collection Team Leader position is Tilak Nagar, Delhi.
Who is the right fit for this Collection Team Leader job?
Ans : A candidate having skills like Domestic Calling with 2-7 years of experience is the right fit for this Collection Team Leader job.
What makes this Collection Team Leader job a good opportunity?
Ans : This Collection Team Leader job is a good opportunity as it offers a salary between ₹22,000-₹35,000 per month. This is a Full Time job and has 10 openings.