Collection Executive

We are seeking a Collection Executive to join our growing fintech team. The ideal candidate must have experience in loan recovery processes, strong communication skills, and a valid DRA certification. You will be responsible for handling customer accounts, driving on-time repayments, minimizing delinquencies, and maintaining professional customer interaction.

Key Responsibilities

• Make outbound calls to customers with overdue payments and remind them of due dates.

• Follow up on delinquent accounts as per company recovery strategies.

• Negotiate and resolve repayment issues while maintaining compliance with RBI and company guidelines.

• Educate customers on repayment methods, penalties, and loan terms.

• Update system with call notes, follow-up dates, and collection status accurately.

• Coordinate with field executives for on-ground recovery when required.

• Handle difficult customers with patience, professionalism, and legal knowledge.

• Work with the Collection Manager to reduce delinquency buckets and improve recovery efficiency.

• Ensure all collection activities comply with DRA/RBI regulations and avoid harassment or miscommunication.

Skills & Requirements

• Minimum 6 months to 1 year of experience in collection/recovery (Fintech/NBFC preferred).

• DRA Certification is mandatory.

• Strong communication, negotiation, and persuasion skills.

• Knowledge of digital payment tools (UPI, online banking, loan apps, etc.).

• Ability to work under pressure and meet daily/weekly targets.

• Basic computer literacy and CRM knowledge.

• Must be open to working as per company process.

Benefits

• Attractive salary + incentives.

• Growth opportunity in one of the fastest-growing fintech environments.

• Supportive team and performance-based rewards.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹27000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Yaksh Infinlease Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 1 Collection Executive at Yaksh Infinlease Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.