Collection Executive

12,000 - 20,000 /month*

Twiite

Thane West, Mumbai

₹5,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Motor Insurance

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Twiite. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹12000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a 10th Pass and above qualification with 1-1 years of experience and skills like Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Executive job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-1 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.