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We are seeking a highly motivated and experienced Collection Process candidate to join our team in Mumbai. As a Collection Process specialist, you will be responsible for managing the collection of unpaid debts from our clients.The role offers ₹12,000 - ₹18,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Contact clients to remind them about their outstanding debts and negotiate payment plans
Follow up on missed payments and resolve any issues related to payments
Maintain accurate records of all communication and payment details
Develop and maintain strong relationships with clients to improve payment outcomes
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information with strong communication and negotiation skills. Candidates must be open to a 6 days working week during the Day shift.