Collection Executive

18,000 - 47,000 /month*

Fintech Cloud Private Limited

Andheri (East), Mumbai

₹20,000 incentives included

6+ months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Title: Personal Loan - Collection Executive

Department: Collections

Location: Andheri East, Mumbai

Company: Fintech Cloud Pvt. Ltd.

Job Summary:

We are looking for a motivated and responsible Collection Caller to manage overdue personal loan accounts. The role involves contacting customers, following up on pending payments, and ensuring timely recovery in line with company policies and compliance standards.

Key Responsibilities:

Make outbound calls to customers with overdue personal loan EMIs.
Remind and follow up with borrowers for timely payment.
Negotiate and convince customers to make payments as per agreed timelines.
Update the system with accurate call details, payment commitments, and status.
Coordinate with field collection executives for escalated cases.
Ensure compliance with company and regulatory guidelines during communication.
Achieve assigned collection targets and maintain high customer service standards.
Handle customer queries, resolve issues, and maintain a professional tone at all times.

Required Skills & Qualifications:

Minimum HSC (12th pass) graduate preferred.
1–2 years of experience in personal loan or unsecured loan collections (voice process).
Good communication and negotiation skills in English, Hindi, ,Marathi or other reginal language
Basic computer knowledge and experience in CRM/dialer systems.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹18,000-₹47,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Andheri (East), Mumbai.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹47,000 per month. This is a Full Time job and has 10 openings.