We are looking for a Collection Executive to join our team at Diallo. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to collection. The role offers ₹15,000 - ₹40,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this Collection Executive job
What are the eligibility criteria for this Collection Executive job?
Ans : Candidates should have All Education levels with 1-7 years of experience and skills like Domestic Calling for this Collection Executive job offered by Diallo in Ghansoli, Mumbai.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹15,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this Collection Executive job?
Ans : There are 50 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Ghansoli, Mumbai.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹40,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Cab
Skills Required
Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 40000
English Proficiency
Yes
Contact Person
Aamir Shaikh
Interview Address
9th floor gavson business park mahape navi mumbai, Ghansoli, Mumbai