Collection Executive

15,000 - 25,000 /month

Diallo

Ghansoli, Navi Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Contract

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Diallo. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Domestic Calling, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this Collection Executive job?
Ans : There are 25 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Ghansoli, Mumbai.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 1-3 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.