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Collection Executive

salary 15,000 - 25,000 /month
company-logo
job companyDiallo
job location Ghansoli, Navi Mumbai
job experience6 - 36 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time
contract Contract

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Diallo. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Collection Executive job

  1. What qualifications and experience are required for this Collection Executive position?
    Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Domestic Calling, International Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Collection Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
  5. How many vacancies are there for this Collection Executive job?
    Ans : There are 25 vacancies for this Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Collection Executive job?
    Ans : As a Collection Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Collection Executive position is Ghansoli, Mumbai.
  9. Who is the right fit for this Collection Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling with 1-3 years of experience is the right fit for this Collection Executive job.
  10. What makes this Collection Executive job a good opportunity?
    Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling

Shift

Day

Contract Job

Yes

Salary

₹ 15000 - ₹ 25000

Contact Person

Faizan

Interview Address

Mumbai, Ghansoli, Mumbai
Posted 10+ days ago
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