Job Description
We are looking for a Debt Collector to join our dynamic team in Mumbai. As part of our collections department, you will be responsible for recovering outstanding debts from customers while maintaining respectful and effective communication. Your role is key to minimizing credit losses and supporting healthy financial operations for our clients. Key Responsibilities
· Contact debtors via phone, email, or in-person to follow up on overdue payments · Negotiate payment plans in accordance with company policy
· Maintain detailed records of collection efforts in the system
· Monitor accounts and update statuses based on payment progress
· Recommend escalated action (e.g., legal) on unresponsive accounts
· Coordinate with legal, compliance, and client service teams
· Generate periodic reports for internal and client review