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International Customer Representative

salary 26,000 - 58,000 /month
company-logo
job companyVriddix
job location Malad (West), Mumbai
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

🌟 WE ARE HIRING! 🌟

INTERNATIONAL CUSTOMER REPRESENTATIVE

Join the Growing Team at VRIDDIX

Are you passionate about customer service and looking for an exciting opportunity in the International Banking Voice Process? 🚀

Vriddix is looking for enthusiastic, confident, and customer-focused professionals to join our team as International Customer Representatives.

This is an excellent opportunity to build your career in a professional work environment with attractive salary packages and exciting opportunities for career growth!


💰 Salary Package

₹26,000 – ₹58,000 per month


🏦 Process

International Banking Voice Process

As an International Customer Representative, you will interact with customers over calls and provide professional assistance related to banking services, customer queries, complaints, and other banking-related concerns.


📌 Key Responsibilities

  • Handle incoming and outgoing international customer calls professionally.

  • Provide excellent customer support through the International Voice Process.

  • Assist customers with banking-related queries, services, concerns, and complaints.

  • Understand customer issues and provide accurate, timely, and relevant solutions.

  • Respond to customer inquiries with a strong problem-solving mindset.

  • Log and maintain accurate records of customer interactions.

  • Track customer follow-ups and ensure timely resolution of concerns.

  • Escalate complex customer issues to the relevant department when required.

  • Collaborate with team members and supervisors to ensure effective issue resolution.

  • Maintain high standards of communication, professionalism, and customer service.

  • Meet key performance metrics, including:

    • Call Handling Time

    • Customer Satisfaction

    • Resolution Rate

    • Quality Parameters


🎓 Job Requirements

  • Minimum Qualification: 12th Pass

  • Experience: 6 Months to 1 Year

  • Experience in Customer Service, International Voice Process, Banking Process, or BPO will be preferred.

  • Good communication and interpersonal skills are required.

  • Ability to handle customer complaints and provide the right information.

  • Strong problem-solving and customer-handling skills.

  • Candidates should be comfortable working in an International Voice Process.

  • Ability to work effectively in a fast-paced and professional environment.


⏰ Work Details

  • Working Days: 5 Days a Week

  • Shift: Night Shift

  • Age Limit: Up to 48 Years


🚀 Why Join Vriddix?

✨ Attractive Salary Package
✨ International Banking Voice Process Experience
✨ Professional & Supportive Work Environment
✨ Excellent Career Growth Opportunities
✨ Skill Development & Learning Opportunities
✨ Opportunity to Work with a Growing Team


📞 CONTACT OUR HR TEAM

RAAHUUL – 9892791523

SUDHIR – 8452053635

📢 Apply Now and Take the Next Step Towards a Successful Career with VRIDDIX!

🌟 Limited Opportunities Available – Contact Us Today! 🌟

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Representative job

  1. Who is eligible to apply for this International Customer Representative job at Vriddix?
    Ans : Candidates should have a 12th Pass and above qualification for this International Customer Representative job offered by Vriddix.
  2. How much can you earn in this position?
    Ans : You can earn between ₹26,000-₹58,000 per month in this International Customer Representative position.
  3. What shift and timings does this job follow?
    Ans : This International Customer Representative job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many vacancies are there for this International Customer Representative job?
    Ans : There are 50 vacancies for this International Customer Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Representative job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this International Customer Representative position is Malad (West), Mumbai.
  8. What makes this International Customer Representative job a good opportunity?
    Ans : This International Customer Representative job is a good opportunity as it offers a salary between ₹26,000-₹58,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance

Shift

Night

Contract Job

No

Salary

₹ 26000 - ₹ 58000

English Proficiency

Yes

Contact Person

HR Team

Interview Address

malad, Malad (West), Mumbai
Posted 2 days ago
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