Collection Executive

15,000 - 15,500 /month

Career Matrix Staffing Solution

Rabale, Navi Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Collection Executive to join our team at Career Matrix Staffing Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹15000 - ₹15500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Collection Executive job

Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹15,000-₹15,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rabale, Mumbai.
How many vacancies are there for this Collection Executive job?
Ans : There are 50 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Rabale, Mumbai.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹15,500 per month. This is a Full Time job and has 50 openings.