Collection Executive

18,000 - 28,000 /month*

Accio Finserv Private Limited

Sector 7 HSR Layout, Bangalore

₹4,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Telugu

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Accio Finserv Private Limited. The role offers ₹18000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to Call collection. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Collection Executive job

Who is eligible to apply for this Collection Executive job at Accio Finserv Private Limited?
Ans : Candidates should have All Education levels and skills like Domestic Calling, Query Resolution for this Collection Executive job offered by Accio Finserv Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹28,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 7 HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Collection Executive job is located in Sector 7 HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹18,000-₹28,000 per month. This is a Full Time opportunity and has 5 openings available.