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Collection Executive

salary 20,000 - 33,000 /month*
company-logo
job company3 Point Human Capital
job location turbhe, Mumbai
incentive₹10,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Collection Executive to join our team at 3 POINT HUMAN CAPITAL. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹20,000 - ₹33,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Collection Executive job

  1. Can freshers or experienced candidates apply for this Collection Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Collection Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Collection Executive job ranges between ₹20,000-₹33,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Collection Executive job?
    Ans : As a Collection Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Collection Executive job is located in turbhe, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-2 years of experience is ideal for this Collection Executive job.
  10. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹20,000-₹33,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 33000

Contact Person

Clement Rozario

Interview Address

mumbai, turbhe, Mumbai
Posted a day ago
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