Client Relationship Manager

12,000 - 15,000 /month

Venera Software Private Limited

Esplanade area, Kolkata

1 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Automobile

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Traxsmart Limited. The role offers ₹12,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Client Relationship Manager job

Who is eligible to apply for this Client Relationship Manager job at Venera Software Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Client Relationship Manager job offered by Venera Software Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Client Relationship Manager position.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Esplanade area, Kolkata.
How many vacancies are there for this Client Relationship Manager job?
Ans : There are 2 vacancies for this Client Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Client Relationship Manager position is Esplanade area, Kolkata.
What makes this Client Relationship Manager job a good opportunity?
Ans : This Client Relationship Manager job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 2 openings.