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Customer Support Client Relationship Manager

salary 18,000 - 45,000 /month*
company-logo
job companyKotak Life
job location Ballygunge, Kolkata
incentive₹10,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Client Relationship Manager to join our team at Kotak Life to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 45,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Client Relationship Manager job

  1. What skills and experience do you need for this Customer Support Client Relationship Manager job?
    Ans : To apply for this Customer Support Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹45,000 per month in this Customer Support Client Relationship Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Client Relationship Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ballygunge, Kolkata.
  5. How many vacancies are there for this Customer Support Client Relationship Manager job?
    Ans : There are 10 vacancies for this Customer Support Client Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Client Relationship Manager job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Client Relationship Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Client Relationship Manager position is Ballygunge, Kolkata.
  9. Who is the right fit for this Customer Support Client Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Support Client Relationship Manager job.
  10. What makes this Customer Support Client Relationship Manager job a good opportunity?
    Ans : This Customer Support Client Relationship Manager job is a good opportunity as it offers a salary between ₹18,000-₹45,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 45000

Regional Languages

Hindi, Bengali

Contact Person

Heena

Interview Address

Ballygunge, Ballygunge, Kolkata
Posted 15 hours ago
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