Client Relationship Manager

10,000 - 24,000 /month

Irecord Infotech Solutions Private Limited

Borivali (West), Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Aadhar Card

Job Description

We are looking for a Client Relationship Manager to join our team at Irecord Infotech Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to [••industry_label••]. The role offers an attractive in-hand salary of ₹10000 - ₹24000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Client Relationship Manager job

What are the eligibility criteria for this Client Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Query Resolution for this Client Relationship Manager job offered by Irecord Infotech Solutions Private Limited in Borivali (West), Mumbai.
What salary is offered for this Client Relationship Manager job?
Ans : The salary for this Client Relationship Manager job ranges between ₹10,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
What does the role of Client Relationship Manager involve?
Ans : As a Client Relationship Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Client Relationship Manager job is located in Borivali (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-3 years of experience is ideal for this Client Relationship Manager job.
Why should you apply for this Client Relationship Manager job?
Ans : This Client Relationship Manager job offers a salary between ₹10,000-₹24,000 per month. This is a Full Time opportunity and has 2 openings available.